The user should carefully read the description of gifts, shipping declaration and destination information before placing the order.

We offer delivery service for non-perishable gift items all over India.

We are a service which acts as a facilitator for users, who desire to send gifts to India, and vendors who sell them. We do not take any responsibility for any losses, expenses, quality of products or services, and damages.

We do not deliver to P.O. Boxes.

We try to deliver your order as per your Preferred Time but we can not commit 100%. due to high order volume or delivery distance or some other reasons. We may need a notice in advance, at least 2-8 hours to, for perishable gift items such as flowers, cakes; and fruits depending on the city/village to deliver. For the same day and midnight deliveries we should receive your order before 4 PM IST.

For non-perishable gift items can be shipped immediately. In case product is not available we will ship the gift item as soon as we receive the product from Vendor.

All the orders are processed as they received such as First-In, First-out basis. During the busy days (Occasion dates), we recommend you to place the orders at least 3 days in advance. For any reason if we cannot deliver your order due to high order volume, your order might be delivered on the next working day or later. If we are experiencing high order volume your order might be delivered before or after the selected date.

Our normal delivery timings are between 9AM and 7PM, including on Sundays and public holidays. Midnight deliveries are delivered between 11.45AM and 12.15 AM.

The floral image displayed is indicative in nature. The floral arrangement may vary from the original picture from Website due to variability of flowers across the destinations.

The date of delivery selected by you will be applicable ONLY for the perishable gifts such as flowers, cakes, and fruits. While placing an order to be delivered to a residence, please provide the complete shipping address, including the home telephone number and the mobile number, as follows:

• 1. Full address, including Door number/House number
• 2. Home telephone number, with area code/ Mobile number.

* Hotel
• 1. Full address of the hotel.
• 2. Room number.
• 3. Telephone number of the hotel.

* Office
• 1. Full address of office
• 2. Department number/ Department name
• 3. Office phone number (Direct number) / Mobile Number

Collection of your Personal Information

shop2Hyderabad.com collects personally identifiable information, such as your e-mail address, name, and telephone number. shop2Hyderabad.com also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. shop2Hyderabad.com is the sole owner of the information collected on this site. We will not sell or share rent this information to others in ways different from what is disclosed in this statement. shop2Hyderabad.com also collects the information about your computer hardware and software includes: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by shop2Hyderabad.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the shop2Hyderabad.com Web site. shop2Hyderabad.com encourages you to review the privacy statements of Web sites you choose to link to from shop2Hyderabad.com so that you can understand how those Web sites collect, use and share your information. shop2Hyderabad.com is not responsible for the privacy statements or other content on Web sites outside of the shop2Hyderabad.com and shop2Hyderabad.com family of Web sites.

Use of your Personal Information

shop2Hyderabad.com collects and uses your personal information to operate the shop2Hyderabad.com Web site and deliver the services you have requested. shop2Hyderabad.com also uses your personally identifiable information to inform you of other products or services available from shop2Hyderabad.com and its affiliates. shop2Hyderabad.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. shop2Hyderabad.com does not sell, rent or lease its customer lists to third parties. shop2Hyderabad.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, shop2Hyderabad.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to shop2Hyderabad.com, and they are required to maintain the confidentiality of your information. shop2Hyderabad.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. shop2Hyderabad.com keeps track of the Web sites and pages our customers visit within shop2Hyderabad.com, in order to determine what shop2Hyderabad.com services are the most popular. This data is used to deliver customized content and advertising within shop2Hyderabad.com to customers whose behavior indicates that they are interested in a particular subject area. shop2Hyderabad.com Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on shop2Hyderabad.com or the site; (b) protect and defend the rights or property of shop2Hyderabad.com; and, (c) act under exigent circumstances to protect the personal safety of users of shop2Hyderabad.com, or the public.

Use of Cookies

The shop2Hyderabad.com Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize shop2Hyderabad.com pages, or register with shop2Hyderabad.com site or services, a cookie helps shop2Hyderabad.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same shop2Hyderabad.com Web site, the information you previously provided can be retrieved, so you can easily use the shop2Hyderabad.com features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the shop2Hyderabad.com services or Web sites you visit.

Links This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. Security of your Personal Information shop2Hyderabad.com secures your personal information from unauthorized access, use or disclosure. shop2Hyderabad.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to payment gateway, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

shop2Hyderabad.com will occasionally update this Statement of Privacy to reflect company and customer feedback. shop2Hyderabad.com encourages you to periodically review this Statement to be informed of how shop2Hyderabad.com is protecting your information. .

We do not take responsibility, if the delivery is delayed or not delivered by the vendors because of the bad weather or any other unexpected circumstances. However, for such orders, we refund 100% of your money.

Regardless of payment has been confirmed or received; we reserve the right to cancel any order without giving any reason. Refusal of item by the recipient is considered as a complete delivery. No refund will be possible.

In case of home delivery, if the recipient is unavailable at the time of delivery the item(s) will be handed over to a relative/neighbor, unless otherwise specified. If a relative/neighbor is unwilling to accept the delivery, we will leave the delivery items in front of the main door and it shall be considered the order has been executed. In such cases, no claims for refund shall be entertained under any circumstances.

In case of hotel delivery, if the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception, and it shall be treated the order has been executed. If the person has checked out of the hotel by delivery date, it shall be treated that the order has been executed, and no claims for the refund shall be entertained under any circumstances.

In the case of hospital delivery/office delivery, if the recipient is not in a state of accepting delivery, the item(s) will be handed over to a relative/neighbor/reception, and it shall be treated that the order has been executed, and no claims for the refund shall be entertained under any circumstances.

Any damages and/or defects to the product must be reported within 24 hours of the delivery, by the recipient or the sender. Replacement should be done only if the recipient sends back the damaged goods. Please ensure that the recipient will not to accept the items from the delivery service, if the package is open or Items are damaged.

Any disputes or controversies arising out of the Terms and Conditions shall be subject to the exclusive jurisdiction of the Courts of the India and/or the State Courts of Andhra Pradesh and the venue for such disputes shall rest solely in Vijayawada, Andhra Pradesh, India.